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About Insulation4US and Policies

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How does Insulation4US work? 

Insulation4US.com has gathered together all the biggest insulation distributors nationwide so we can provide all our customers with an unrivalled insulation product selection. Insulation4US has over 600 locations to ship from across the US coast to coast. Our team here at Insulation4US are insulation experts in Residential, Commercial and Industrial applications and can answer any questions or queries you may have before you order.

Feel free to pick up the phone to call us or use our Live Chat feature to speak with one of our product specialist instantly.

Our customer service is the backbone of our business

It is our utmost priority to ensure all our customers are looked after from the time you place your order online to the time it arrives. We offer advice on installation after your order has been delivered. Insulation4US is the place to go for all things to do with insulation. Consider us your private online expert. Here to help when you need us.

Our Customer Policy 

Insulation4US policy requires all transactions and payments to be completed through Insulation4US. The same policy specifies that Insulation4US member-to-member communication may not be used to share contact information other than to deliver items ordered.
 
There’s a very good reason for this policy. Only transactions conducted through Insulation4US can be covered by Insulation4US Buyer Protection—this programme helps ensure buyers can conduct business on Insulation4US with confidence.  Also, Insulation4US has invested a great amount to bring you sellers, and we want to continue to provide a seemless transaction process between our customers and vendors alike.

Even if a seller requests to work with you directly, it’s important to use the methods Insulation4US provides to personalise a transaction.

We understand that you might not have known about our rules that don’t allow sharing contact information in messages or emails or making an offer to buy outside of Insulation4US. We encourage you to review the details of this policy to understand what you can and can’t do.  


Our Vendor Policy 

Insulation4US policy requires all transactions and payments to be completed through Insulation4US. The same policy specifies that Insulation4US member-to-member communication may not be used to share contact information other than to deliver items ordered. 

There’s a very good reason for this policy. Only transactions conducted through Insulation4US can be covered by Insulation4US Seller Protection— this programme helps to ensure sellers can conduct business on Insulation4US with confidence.  Also, Insulation4US has invested a great amount to bring you buyers, and we want to continue to partner with you in the fulfillment of transactions with them.

Even if a buyer requests to work with you directly, it’s important to use the methods Insulation4US provides to secure a transaction. This policy is in place to protect you as the seller from fraud and also the customer.

We understand that you might not have known about our rules that don’t allow sharing contact information in messages or emails or making an offer to buy outside of Insulation4US. We encourage you to review the details of this policy to understand what you can and can’t do.  Make sure you follow these guidelines. If you don't, you may be subject to a range of actions, including limits of your selling privileges, some or all of your listings ending or not being displayed in Insulation4US search results, changes to Seller Standards ratings, and restrictions on account features.

 

To all of you, from all of us at Insulation4US - Thank you and Happy eCommerce!

JohnPaul Manning
CEO Insulation4US

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